Shipping Policy

 

Average Delivery Time for All Our Shipments

 


After placing an order, processing usually takes 1–3 business days. Depending on the day of the week (e.g., orders placed on weekends or public holidays), this time may be extended.


Once processing is complete, the order is shipped, and the estimated delivery time is 10–14 business days.


If you would like us to keep you better informed about your order and its status, please be patient and check your emails. We will do our best to ensure your products arrive quickly and without problems.

 

 

 

Placing an Order

 


The ordering process at Anna & Maria is simple.


On the product page, select the item you are interested in and click the black “Add to Cart” button.


Remember to choose the correct variant (e.g., size, color). If everything looks good, click “Proceed to Checkout”.


On the information page, enter your correct address details – please double-check them carefully. Then click “Proceed to Shipping”.


In the “Shipping” section, you will see details about delivery costs – all shipping costs are covered by us. After reviewing the details, click “Proceed to Payment”.

 

 

 

Payment Methods

 


At Anna & Maria, you can choose from the following payment options (all secured with SSL encryption):

 

  • Credit Card (AMEX, Mastercard, Maestro, Visa)


After selecting your payment method, click “Place Order” and follow the instructions. If any issues occur, our customer service team is always ready to help.

 

 

 

Shipping Costs

 


We cover all shipping costs for your order. Every product is shipped completely free of charge – with no minimum order value required.

 

 

 

Shipping Orders

 


Found the perfect dress or accessory in our store? We want it to reach you as quickly as possible! That’s why we ensure fast processing and shipping for every order.


Fair prices and high product quality are our priority. However, sometimes orders are placed in large quantities and combined into bulk shipments – this way, together we contribute to a more sustainable and eco-friendly world.


⚠️ Important: As with many other online shops, delays may occur due to external factors such as the COVID-19 crisis. Please be patient – we always do our best to ensure your order arrives as quickly as possible.


If you have any doubts regarding the status of your shipment, please send us an email – our customer service team will be happy to help and find the best solution.